mc game Privacy Policy

1. Information We Collect

When you register and use the mc game platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your name, date of birth, email address, and any other details you provide during the registration process. We also collect technical data such as your device type, browser version, IP address, and session activity to help us maintain platform security and improve your experience. Payment-related information, such as transaction records and deposit history, is retained to support account management and comply with applicable financial regulations in the Philippines. We do not collect more information than is reasonably necessary for the purposes described in this policy. All data collection is carried out in accordance with the Data Privacy Act of 2012 of the Philippines.

2. How We Use Your Information

The personal information we collect is used primarily to operate and maintain your mc game account, process transactions, and deliver the platform features you have requested. We use your contact details to send important account notifications, security alerts, and updates about changes to our terms or policies. Technical and usage data helps us identify and resolve platform issues, optimise performance, and understand how Filipino players interact with our Sports, Bet, Casino, and Wins sections. We may use aggregated, anonymised data for internal analytics and product development purposes, but this data cannot be used to identify you individually. We do not use your personal information for unsolicited marketing without your prior consent. You may withdraw consent for optional communications at any time by contacting [email protected].

3. Sharing of Your Information

mc game does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification services, but only to the extent necessary for those specific functions. All third-party partners are required to handle your data in accordance with applicable privacy laws and our data processing agreements. We may also disclose your information where required by law, court order, or regulatory authority in the Philippines, or where disclosure is necessary to protect the rights, property, or safety of mc game, its users, or the public. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance where reasonably practicable.

4. Data Retention and Security

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable law or legitimate business purposes. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. mc game uses industry-standard security measures, including encryption and access controls, to protect your personal information from unauthorised access, disclosure, or misuse. While we take all reasonable steps to safeguard your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account. If you suspect any unauthorised access to your account or personal data, please contact us immediately at [email protected] so we can investigate and take appropriate action.

5. Your Rights Under Philippine Law

As a data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and to access a copy of the information we hold about you. You may request corrections to inaccurate or outdated data, and you may request the deletion of your personal information where there is no longer a lawful basis for us to retain it. You also have the right to object to certain types of processing and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and respond appropriately. We will acknowledge your request within a reasonable timeframe and aim to resolve it in accordance with applicable legal requirements. mc game is committed to honouring your data rights and will never penalise you for exercising them in good faith.

6. Cookies and Tracking Technologies

mc game uses cookies and similar tracking technologies to support the operation of the platform, remember your session preferences, and analyse how users navigate our pages. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and maintaining your session. We may also use analytics cookies to understand aggregate usage patterns and improve the platform experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with third-party advertisers. By continuing to use the mc game platform, you acknowledge our use of cookies as described in this section.

7. Children's Privacy

The mc game platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will take immediate steps to close the account and delete the associated information. Parents and guardians who believe their child may have accessed the platform are encouraged to contact us at [email protected] so we can investigate and act promptly. Protecting the privacy and safety of minors is a responsibility we take seriously, and our registration process includes age verification steps to help prevent underage access.

8. Changes to This Privacy Policy

mc game may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements in the Philippines. The date of the most recent revision will always be displayed at the top of this page so you can see when it was last updated. If we make material changes that significantly affect how we handle your personal data, we will notify registered users by email or through a prominent notice on the platform where reasonably practicable. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how your information is being protected. If you have any questions about a specific change, please reach out to us at [email protected].

9. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way mc game handles your personal data, please contact our support team by email at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable period and will work with you to resolve any concerns in a fair and transparent manner. For general questions about the platform, you may also visit our FAQ page. If you wish to review the rules governing your use of the platform, please see our Terms and Conditions. For information about gaming limits and self-exclusion tools, visit our Responsible Gaming page.